The shipping of
the orders is conducted by the courier company Geniki Taxidromiki. If you wish your order to be delivered by
another courier company, the shipping cost in this case is yours and you have
not the option of Cash on delivery.
As long as the
products are available, they will be shipped the next working day - on condition that the order will be completed by
14.00 - except on days of heavy workload when shipping is done within 1 to 3 working days. Shipping is
conducted daily, except on Saturday, Sunday and on holidays. The shipping conducted
on Fridays is further delayed because of the weekend.
If the product
is custom-made or needs to be modified in any way, the agreement must be made
via telephone or e-mail and a new delivery date is fixed. If the products are
not immediately available or on demand, the agreement will also be done via
telephone or e-mail. In case of bad weather conditions, or because unexpected
events have occurred (eg. strikes, extraordinary state measures such as curfews),
or the area the products have to be delivered to, is difficult to reach, such as
an island, where weather conditions can make the delivery even more difficult, then
a contact via telephone or e-mail can be made so that you can inform us whether
you continue to wish the shipment of your order. An alternative way of tracking
down your order is to enter the website of Geniki Taxidromiki where you can
fill in the shipment code sent to you and in this way be informed about the
state of your order.