The shipping of the orders is conducted by the courier company Geniki Taxidromiki. If you wish your order to be delivered by another courier company, the shipping cost in this case is yours and you have not the option of Cash on delivery.
As long as the products are available, they will be shipped the next working day - on condition that the order will be completed by 14.00 - except on days of heavy workload when shipping is done within 1 to 3 working days. Shipping is conducted daily, except on Saturday, Sunday and on holidays. The shipping conducted on Fridays is further delayed because of the weekend.
If the product is custom-made or needs to be modified in any way, the agreement must be made via telephone or e-mail and a new delivery date is fixed. If the products are not immediately available or on demand, the agreement will also be done via telephone or e-mail. In case of bad weather conditions, or because unexpected events have occurred (eg. strikes, extraordinary state measures such as curfews), or the area the products have to be delivered to, is difficult to reach, such as an island, where weather conditions can make the delivery even more difficult, then a contact via telephone or e-mail can be made so that you can inform us whether you continue to wish the shipment of your order. An alternative way of tracking down your order is to enter the website of Geniki Taxidromiki where you can fill in the shipment code sent to you and in this way be informed about the state of your order.